EPWP Receptionist/Admin Assistant Vacancy 2025
Location: Bridgetown, Cape Town, Western Cape, South Africa
Salary: R424.36 per day (approximately R8,487.20/month for 20 working days)
Job Type: Contract (until 31 March 2027, 22 months)
Application Deadline: 21 May 2025
Division: Administration, Finance, ICT, and Shared Services
CapeNature, the Western Cape’s biodiversity conservation authority, is seeking a professional and enthusiastic EPWP Receptionist/Admin Assistant to join its Head Office in Bridgetown, Cape Town. This 22-month contract role, part of the Expanded Public Works Programme (EPWP), offers an opportunity to provide exceptional customer service and administrative support in a conservation-focused organization.
About CapeNature
CapeNature manages 33 nature reserves, protecting the Western Cape’s unique biodiversity, including the Cape Floral Region, a UNESCO World Heritage Site. Employing over 1,280 staff, CapeNature promotes sustainable conservation, tourism, and community development through initiatives like the EPWP, which creates job opportunities for unemployed South Africans. As stated on their website, CapeNature’s vision is to “conserve nature for a sustainable future,” fostering a culture of care and excellence.
Role Overview
As an EPWP Receptionist/Admin Assistant, you’ll be the face of CapeNature’s Head Office, delivering friendly customer service, managing the reception area, and providing administrative support to the Finance, ICT, and Shared Services unit. This entry-level role is ideal for organized individuals with receptionist or customer service experience who are eager to contribute to conservation efforts.
Key Responsibilities
- Customer Service:
- Greet and welcome guests, directing them to appropriate personnel or offices.
- Provide accurate information in-person, via phone, or email, ensuring a friendly and efficient experience.
- Assist walk-in clients and promote excellent customer service standards.
- Announce on-site guests and manage visitor logistics.
- Admin and Clerical Support:
- Maintain office security by monitoring the logbook, issuing visitor badges, and following safety procedures.
- Manage Head Office boardroom bookings, update calendars, and schedule meetings.
- Keep the reception area neat and tidy, reflecting CapeNature’s professional image.
- Arrange travel and accommodation for staff as needed.
- Assist with records/registry tasks, infrastructure, assets, and inventory administration.
- Support procurement processes and handle related enquiries.
- Switchboard/Telephone Duties:
- Manage the main switchboard, answering and transferring calls promptly.
- Take and deliver messages or redirect calls to voicemail when personnel are unavailable.
What You’ll Gain
- Competitive Stipend: Earn R424.36 per day (approximately R8,487.20/month for 20 working days) for the 22-month contract.
- Career Experience: Build skills in customer service, administration, and office management, enhancing your resume for future roles in conservation or corporate settings.
- Conservation Impact: Contribute to CapeNature’s mission of protecting 90% of South Africa’s fynbos species, as employees share: “Working here is fulfilling because you’re supporting nature and communities.”
- Skill Development: Gain proficiency in communication, organization, and administrative processes in a professional environment.
- EPWP Opportunity: Participate in a government-backed programme promoting job creation and skills development for unemployed youth.
Eligibility Criteria
- Education: Grade 12 (Matric, NQF Level 4).
- Experience: Minimum of 1 year in receptionist, front office, or customer service roles.
- Skills & Competencies:
- Ability to write and communicate fluently in two of the Western Cape’s official languages (English, Afrikaans, or isiXhosa).
- Strong interpersonal and customer service skills.
- Basic proficiency in MS Office (Word, Excel, Outlook) for administrative tasks.
- Organized, professional, and able to multitask in a busy reception environment.
- Ability to work independently and as part of a team.
- Other Requirements:
- Clear criminal record (background checks will be conducted).
- South African citizen or permanent resident with legal work authorization.
- Alignment with CapeNature’s Employment Equity goals (preference for designated groups).
How to Apply
- Prepare Your Documents:
- Updated CV highlighting your receptionist or customer service experience and bilingual skills.
- Certified copy of Grade 12 certificate and ID.
- Submit Your Application: Apply online via CapeNature’s careers portal at careers.capenature.co.za.
- Search for EPWP Receptionist/Admin Assistant – Head Office Bridgetown.
- Complete the application form and upload all required documents.
- Deadline: Submit by 21 May 2025 at 23:59. Late applications will not be considered.
- Follow Up: Only shortlisted candidates will be contacted. If you don’t hear back within 30 days of the closing date, consider your application unsuccessful.
Application Tips
- Tailor Your CV: Emphasize your customer service experience, language proficiency, and any administrative skills, even if entry-level.
- Highlight Bilingual Ability: Clearly state your fluency in two Western Cape languages to meet the requirement.
- Prepare Documents: Ensure your Grade 12 certificate and ID are certified to avoid delays.
- Contact Support: For queries, contact CapeNature at +27 21 483 0000 or via recruitment@capenature.co.za.
Why Join CapeNature?
- Conservation Leader: Work with an organization managing iconic reserves like Kogelberg and Gamkaberg, safeguarding the Western Cape’s biodiversity.
- EPWP Impact: Contribute to job creation through a 22-month contract, supporting South Africa’s skills development goals.
- Inclusive Culture: CapeNature fosters diversity and Employment Equity, creating a welcoming workplace, as employees note: “The passion for conservation and supportive team make CapeNature unique.”
- Professional Growth: Gain valuable experience in a respected organization, with potential for future administrative or conservation roles.
Critical Note on Sources
The job details are sourced from the provided listing and corroborated by a web source from CapeNature’s careers portal (14 May 2025), confirming the EPWP Receptionist/Admin Assistant role with a 21 May 2025 closing date, R424.36/day stipend, and 1-year experience requirement. X posts from @CareersSA1 mention CapeNature hiring but lack specifics on this role, so they’re not relied upon. The listed contract term of “22” is interpreted as 22 months (until 31 March 2027), aligning with the end date. Candidates should verify details via careers.capenature.co.za to ensure accuracy.
Take the Next Step
Ready to make a difference with CapeNature? Apply now for the EPWP Receptionist/Admin Assistant position in Bridgetown at careers.capenature.co.za before 21 May 2025 and join a team dedicated to conserving the Western Cape’s natural heritage. Act fast to seize this opportunity!
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