Dunns invites suitably qualified applicants to apply for their P27 General Assistant Vacancies (2 Posts). The closing date for applications is 05 October 2025.
Are you someone who enjoys interacting with people, loves retail, and wants to build a career in a fast-paced store environment? Dunns, one of South Africa’s leading retail brands, is looking for General Assistants to join their operations team. This role is perfect for individuals who are highly customer-focused, service-oriented, and eager to contribute to store success.
Working as a P27 General Assistant at Dunns is more than just a job. You will play a key role in ensuring that the store is well-managed, customers are happy, and merchandise is presented in a professional and attractive manner. Every day will give you opportunities to learn, grow, and showcase your skills in retail operations.
Why This Role Matters
In retail, the customer experience is everything. As a General Assistant, you will directly influence how shoppers perceive the store. By assisting with sales, maintaining stock, and keeping the store organised, you help create a shopping environment that encourages customers to return.
This role is also about supporting management. From helping with daily operations to ensuring that store policies are followed, your contribution is essential to the overall success of the store.
Key Responsibilities
As a P27 General Assistant, your main duties will include:
1. Sales and Customer Service
- Assist in achieving daily, weekly, and monthly sales targets.
- Provide superior customer service to enhance the shopping experience.
- Handle customer enquiries professionally and resolve issues efficiently.
- Work closely with team members to ensure smooth store operations.
2. Stock and Asset Management
- Protect all assets including stock, cash, physical assets, and staff.
- Follow correct procedures for stock handling, markdowns, and lay-bys.
- Replenish merchandise on shelves and maintain the storeroom in an organised way.
3. Store Operations and Layout
- Help implement effective store and department layouts to enhance customer experience.
- Assist management in enforcing company policies and procedures.
- Maintain high standards of housekeeping and merchandise presentation throughout the store.
4. Teamwork and Communication
- Collaborate with colleagues to complete tasks efficiently.
- Communicate effectively with customers, team members, and management.
- Demonstrate initiative, integrity, and a professional attitude in all duties.
Minimum Requirements
To qualify for this role, applicants must meet the following criteria:
- Matric / Grade 12 qualification.
- Previous retail or sales experience is preferred.
- Strong customer service orientation.
- Ability to plan daily tasks effectively and work under pressure.
- Basic computer literacy.
- Attention to detail and a willingness to follow procedures.
- Ability to communicate well with people and build positive relationships.
Candidates who show initiative, professionalism, and a high level of integrity will stand out.
Why You Should Apply
Joining Dunns as a General Assistant provides an opportunity to:
- Work in a fast-paced, dynamic retail environment.
- Gain experience in customer service, sales, and store operations.
- Be part of a team where your contribution is valued and recognised.
- Build a foundation for a career in retail management or operations.
This role is ideal for individuals who enjoy interacting with people, are detail-oriented, and want to grow in the retail sector.
How to Apply
If you meet the requirements and are ready to be part of Dunns’ operations team, submit your application before 05 October 2025. Include all relevant documents and clearly highlight your retail experience and skills. Only shortlisted candidates will be contacted.
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