The Department of Employment and Labour invites suitably qualified candidates to apply for Client Service Officer: Assessor positions available across various Labour Centres and Satellite Offices in the Eastern Cape. This opportunity is ideal for matriculants, as no previous work experience is required.

Closing Date: 27 February 2026

Department of Employment and Labour Job Details

Job Title: Client Service Officer: Assessor
Reference Numbers: Multiple (see locations below)
Number of Posts: 45
Salary: R269 499 per annum
Employment Type: Permanent

Centres and Reference Numbers

Butterworth Labour Centre

• Butterworth stationed at Centane Satellite Office
  Ref No: HR4/4/10/01 (X1 Post)
• Butterworth stationed at Idutywa Satellite Office
  Ref No: HR4/4/10/02 (X1 Post)
• Butterworth stationed at Nqamakwe Satellite Office
  Ref No: HR4/4/10/03 (X1 Post)
• Butterworth stationed at Tsomo Satellite Office
  Ref No: HR4/4/10/04 (X1 Post)
• Butterworth stationed at Willowvale Satellite Office
  Ref No: HR4/4/10/05 (X1 Post)

Cradock Labour Centre

• Cradock Labour Centre
  Ref No: HR4/4/10/06 (X1 Post)
• Cradock stationed at Somerset East Satellite Office
  Ref No: HR4/4/10/07 (X1 Post)

East London Labour Centre

• East London stationed at EL IDZ Satellite Office
  Ref No: HR4/4/10/08 (X1 Post)

eMaxesibeni Labour Centre

• eMaxesibeni stationed at Matatiele Satellite Office
  Ref No: HR/4/4/10/09 (X1 Post)
• eMaxesibeni stationed at Mount Frere Satellite Office
  Ref No: HR/4/4/10/10 (X1 Post)
• eMaxesibeni stationed at Ntabankulu Satellite Office
  Ref No: HR/4/4/10/11 (X1 Post)

Fort Beaufort Labour Centre

• Fort Beaufort stationed at Adelaide Satellite Office
  Ref No: HR/4/4/10/12 (X1 Post)

Graaf-Reinet Labour Centre

• Graaf-Reinet Labour Centre
  Ref No: HR/4/4/9/13 (X1 Post)
• Graaf-Reinet stationed at Middelburg Satellite Office
  Ref No: HR/4/4/10/14 (X1 Post)
• Graaf-Reinet stationed at Willowmore Satellite Office
  Ref No: HR/4/4/10/15 (X1 Post)

Kariega Labour Centre

• Kariega stationed at Joubertina Satellite Office
  Ref No: HR/4/4/10/16 (X1 Post)
• Kariega stationed at Louterwater Satellite Office
  Ref No: HR/4/9/10/17 (X1 Post)
• Kariega stationed at Misgund Satellite Office
  Ref No: HR/4/4/10/18 (X1 Post)
• Kariega stationed at Hankey Satellite Office
  Ref No: HR/4/4/10/19 (X1 Post)
• Kariega stationed at Patensie Satellite Office
  Ref No: HR/4/4/10/20 (X1 Post)
• Kariega stationed at Jeffreys Bay Satellite Office
  Ref No: HR/4/4/10/21 (X1 Post)
• Kariega stationed at Humansdorp Satellite Office
  Ref No: HR/4/4/10/22 (X1 Post)

Komani Labour Centre

• Komani Labour Centre
  Ref No: HR/4/4/10/23 (X1 Post)
• Komani stationed at Cala Satellite Office
  Ref No: HR/4/4/10/24 (X1 Post)
• Komani stationed at Cofimvaba Satellite Office
  Ref No: HR/4/4/10/25 (X1 Post)
• Komani stationed at Lady Frere Satellite Office
  Ref No: HR/4/4/10/26 (X1 Post)
• Komani stationed at Whittlesea Satellite Office
  Ref No: HR/4/4/10/27 (X1 Post)

Lusikisiki Labour Centre

• Lusikisiki stationed at Bizana Satellite Office
  Ref No: HR/4/4/10/28 (X1 Post)
• Lusikisiki stationed at Flagstaff Satellite Office
  Ref No: HR/4/4/10/29 (X1 Post)
• Lusikisiki stationed at Port St Johns Satellite Office
  Ref No: HR/4/4/10/30 (X1 Post)

Makhanda Labour Centre

• Makhanda Labour Centre
  Ref No: HR4/4/10/31 (X1 Post)
• Makhanda stationed at Port Alfred Satellite Office
  Ref No: HR/4/4/10/32 (X1 Post)

Maletswai Labour Centre

• Maletswai Labour Centre
  Ref No: HR/4/4/10/33 (X1 Post)
• Maletswai stationed at Sterkspruit Satellite Office
  Ref No: HR/4/4/10/34 (X1 Post)

Mdantsane Labour Centre

• Mdantsane stationed at Berlin Satellite Office
  Ref No: HR/4/4/10/35 (X1 Post)

Mthatha Labour Centre

• Mthatha Labour Centre
  Ref No: HR/4/4/10/36 (X1 Post)
• Mthatha stationed at Mqanduli Satellite Office
  Ref No: HR/4/4/10/37 (X2 Posts)
• Mthatha stationed at Libode Satellite Office
  Ref No: HR/4/4/10/38 (X1 Post)
• Mthatha stationed at Nqeleni Satellite Office
  Ref No: HR/4/4/10/39 (X1 Post)

Nqanqarhu Labour Centre

• Nqanqarhu stationed at Elliot Satellite Office
  Ref No: HR/4/4/10/40 (X1 Post)
• Nqanqarhu stationed at Mount Fletcher Satellite Office
  Ref No: HR/4/4/10/41 (X1 Post)
• Nqanqarhu stationed at Ugie Satellite Office
  Ref No: HR/4/4/10/42 (X1 Post)

Qonce Labour Centre

• Qonce stationed at Sutterheim Satellite Office
  Ref No: HR/4/4/10/43 (X1 Post)
• Qonce stationed at Peddie Satellite Office
  Ref No: HR/4/4/10/44 (X1 Post)

Minimum Requirements

• Grade 12 / Senior Certificate
• No experience required

Knowledge Requirements

• Unemployment Insurance Act and Regulations
• Unemployment Insurance Contributions Act
• Public Finance Management Act (PFMA)
• Protection of Personal Information Act (POPIA)
• UIF Policies and Procedures
• Department of Employment and Labour policies
• Treasury Regulations
• UIF Vision, Mission and Values
• Batho Pele Principles

Skills and Competencies

• Interpersonal and customer service skills
• Telephone etiquette
• Interviewing and listening skills
• Computer literacy
• Verbal and written communication
• Interpretation of legislation
• Conflict and time management
• Analytical skills
• Ability to undergo on-the-job training

Duties and Responsibilities

• Provide screening services to clients
• Process UIF benefit applications
• Register and manage payment continuation forms
• Perform administrative support functions
• Deliver efficient frontline client services

Enquiries

• Ms N Getyeza – (047) 491 0656
• Ms L Nongena – (039) 254 7201
• Mr T Mgudane – (046) 645 7700
• Ms N Mkonto – (048) 881 3010
• Mr S Mshumpela – (049) 892 2142
• Mr M Njamela – (043) 702 7500
• Ms W Koba – (041) 995 7047
• Mr L Mduduma – (043) 761 3151
• Ms S Zaula – (047) 501 5600
• Ms N Mtwa – (039) 253 1996
• Mr S Thambo – (045) 807 5477
• Ms N Ntlokwana – (046) 622 2104
• Mr Mbande – (043) 718 8380
• Mr R Mbali – (051) 633 2633
• Ms N Mvanyashe – (045) 932 1077

How to Apply

Applications must be submitted to the Deputy Director: Labour Centre Operations at the relevant Labour Centre.

Application Addresses and Emails

Butterworth Labour Centre
Private Bag X3081, Butterworth, 4960
Hand deliver: ERF 9369 Blyth and Robison Streets, Butterworth, 4960
Email: Jobs-ECBTW@labour.gov.za

eMaxesibeni Labour Centre
Private Bag X530, eMaxesibeni, 4735
Hand deliver: 52 Church Street, eMaxesibeni, 4735
Email: JobsECMTA@labour.gov.za

Fort Beaufort Labour Centre
Private Bag X530, Fort Beaufort, 4735
Hand deliver: 528 Alice Road, Old Teba Building, Fort Beaufort, 5720
Email: Jobs-ECFOB@labour.gov.za

Cradock Labour Centre
PO Box 38, Cradock, 5880
Hand deliver: 73 Frere Street, Cradock, 5880
Email: JobsECCRD@labour.gov.za

Graaf-Reinet Labour Centre
PO Box 342, Graaf-Reinet, 6280
Hand deliver: 63 Church Street, Graaf-Reinet, 6280
Email: JobsECGRN@labour.gov.za

East London Labour Centre
Private Bag X9084, East London, 5200
Hand deliver: 10 Cnr Oxford and Hill Street, IG Building, East London, 5201
Email: Jobs-ECELN@labour.gov.za

Kariega Labour Centre
PO Box 562, Kariega, 6230
Hand deliver: 15A Chase Street, Kariega, 6230
Email: JobsECUHT@labour.gov.za

Mdantsane Labour Centre
Private Bag X19, Mdantsane, 5219
Hand deliver: 1 Mazaule Street, NU1, Mdantsane, 5219
Email: Jobs-ECMDS@labour.gov.za

Mthatha Labour Centre
Private Bag X5080, Mthatha, 5100
Hand deliver: 8 Cnr Madeira and Elliot Street, Mthatha, 5100
Email: Jobs-ECUTT@labour.gov.za

Komani Labour Centre
PO Box 5320, Komani, 5320
Hand deliver: 10 Robinson Road, Komani, 5320
Email: JobsECQTN@labour.gov.za

Makhanda Labour Centre
PO Box X42, Makhanda, 6140
Hand deliver: 20 High Street, Makhanda, 6140
Email: JobsECGTN@labour.gov.za

Lusikisiki Labour Centre
Private Bag X1002, Lusikisiki, 4820
Hand deliver: Stanford and Jacaranda Streets, Lusikisiki, 4820
Email: Jobs-ECLSS@labour.gov.za

Nqanqarhu Labour Centre
PO Box 397, Nqanqarhu, 5780
Hand deliver: 1 Royal Road, Nqanqarhu, 5480
Email: JobsECMCR@labour.gov.za

Maletswai Labour Centre
PO Box X148, Maletswai, 9750
Hand deliver: 80B Somerset Street, Maletswai, 9750
Email: JobsECALN@labour.gov.za

Qonce Labour Centre
PO Box 260, Qonce, 5600
Hand deliver: 41 Arthur Street, Qonce, 5600
Email: Jobs-ECKWT@labour.gov.za

For Attention

Deputy Director: Labour Centre Operations

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