Clicks Group invites suitably qualified applicants to apply for their Shop Assistant / Cashier Vacancies (2 Posts). The closing date for applications is 26 November 2025. If you are looking for an opportunity to gain experience in retail, grow your customer service skills, and work directly with customers in a busy store environment, this could be the perfect chance to start your career with a respected brand in South Africa.
Exciting Retail Opportunity with Clicks
Many young people finish school unsure of where to begin building their work experience. The Clicks Shop Assistant / Cashier role gives you a chance to gain real workplace exposure, serve customers, and learn how a large, successful retail store operates. This job is designed for individuals who enjoy working with people, providing excellent service, and helping customers have a positive shopping experience every time they visit the store.
Clicks is one of South Africa’s leading health and beauty retailers, known for friendly service, affordable products, and trusted brands. Working at Clicks allows you to join a company that values growth, teamwork, and customer satisfaction.
Main Responsibilities of the Clicks Shop Assistant/Cashier Role
This role involves working at the point of sale (POS) and performing general store activities. You will help customers, ensure correct payments, track promotions, maintain high accuracy, and support overall store operations. Below are some of the main duties you will be responsible for:
Providing Fast and Accurate Customer Service
A key part of the job is ensuring customers receive quick, friendly, and accurate service when completing their purchases. You will be expected to:
- Scan products correctly at the till.
- Process payments efficiently.
- Assist with ClubCard rewards and loyalty points.
- Handle cash and card transactions safely and responsibly.
Customers should leave the store feeling satisfied and supported, knowing their needs were met professionally.
Promoting ClubCard and Store Promotions
Clicks places a strong focus on its loyalty programme and special offers. As a cashier or shop assistant, you will help drive the success of the ClubCard system by:
- Encouraging customers to sign up for a Clicks ClubCard.
- Helping customers understand how rewards work.
- Informing customers about current promotions that help them “feel good and pay less.”
This role helps the company increase sales and customer loyalty while making the shopping experience more rewarding for customers.
Maintaining Store Appearance and Standards
Another important responsibility is keeping the store neat, clean, and well-organised. This includes:
- Merchandising shelves and product displays properly.
- Maintaining good visual standards in the store.
- Assisting with housekeeping duties to ensure a neat and pleasant shopping environment.
A tidy store creates a professional image and helps customers find what they need more easily.
Becoming a Brand Ambassador
As a Shop Assistant or Cashier at Clicks, you represent the company. You should be someone who:
- Offers friendly, helpful customer service.
- Communicates well with customers and team members.
- Builds trust and loyalty through a positive attitude and good professionalism.
- Demonstrates Clicks values every day in their work.
What You Need to Succeed in This Role
Knowledge Needed
Applicants should have basic knowledge that helps them succeed in retail:
- Ability to perform simple maths calculations.
- Understanding of retail and merchandising.
- Familiarity with stock control processes.
- Strong understanding of customer service expectations.
Skills That Will Help You Thrive
To fit well into this role, the following skills are useful:
- Good planning and organising abilities.
- Ability to solve problems during busy store periods.
- Computer literacy and confidence working with digital systems.
- Strong communication skills.
- Customer-focused approach to service.
Essential and Desirable Competencies
This role requires qualities such as:
- Following instructions and store procedures.
- Meeting customer expectations consistently.
- Strong interpersonal relationships and teamwork.
It is also helpful if you can work under pressure, persuade customers, and confidently influence purchasing decisions.
Minimum Requirements for Application
Education
- Matric (Grade 12) is required for all applicants.
- Maths and English with at least 50% are an advantage.
Work Experience
- Experience in a retail or customer-facing role is preferred but not essential. Even if this is your first job, Clicks provides on-the-job learning and support to help you adjust to the workplace.
Why This Opportunity Matters
A retail job like this is more than just a cashier role. It teaches valuable skills such as customer engagement, sales, communication, and teamwork. Many people who start at entry-level positions in Clicks grow into supervisors, store managers, or even higher roles in the company. With commitment and effort, this can be a strong first step into a long-term career in retail.
If you enjoy helping people, working in a fast-paced environment, and building skills that are useful anywhere in the job market, the Clicks Shop Assistant / Cashier position is a great opportunity to begin your journey.
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