Clicks Group invites suitably qualified job seekers to apply for their Shop Assistant / Cashier vacancies. Applications close on 30 November 2025. If you are passionate about customer service, enjoy working with people, and want to grow your retail career with one of South Africa’s leading health and beauty brands, this opportunity may be right for you. Clicks is known for offering quality products, excellent customer service, and a friendly shopping experience. Joining the company means being part of a team that helps customers feel good and pay less, while building a strong foundation for your future in retail.
What This Job Is About
Being a Shop Assistant / Cashier at Clicks means helping customers in-store, making sure they have a great experience from the moment they walk in until they leave. You will be responsible for serving customers at the till, helping them with purchases, and ensuring the store looks neat, clean, and fully stocked. This position is perfect for someone who enjoys working with the public and wants a stable job in a fast-moving retail environment. Clicks aims to be the first choice health and beauty store for shoppers, so employees must maintain a helpful and professional attitude at all times.
Main Responsibilities of the Job
Operating the Point of Sale
One of the most important tasks in this role is working at the till. You will need to scan products accurately, process payments, and make sure all transactions are completed correctly. Every customer must be served quickly but also with care. Accuracy is important because handling money and sale transactions requires honesty, attention to detail, and responsibility.
Promoting Clicks ClubCard
Clicks has a popular customer loyalty program known as the ClubCard. As a cashier or shop assistant, you will introduce customers to this program, explain the benefits, and encourage sign-ups. Part of your job is to make sure customers know about rewards, discounts, and special savings that can help them pay less. This also helps the store meet its membership targets and strengthen customer relationships.
Delivering Customer Service Excellence
A major part of this job is making sure every customer feels welcome and valued. You will need to greet customers, offer help, answer questions about products, and make sure their shopping experience is smooth. Being friendly, patient, and professional helps create a positive impression and encourages customers to come back.
Merchandising and Store Presentation
Shop Assistants are also responsible for ensuring the store looks neat and attractive. This includes:
- Stocking shelves
- Cleaning and keeping the shop floor tidy
- Displaying products according to visual standards
- Making sure shelves are full and items are easy to find
A clean and organized store improves the customer experience and helps increase sales.
What You Need to Know to Succeed
Knowledge Requirements
Someone applying for this position should have:
- Basic maths skills to calculate totals, change, and transaction amounts
- A basic understanding of retail or fast-moving consumer goods (FMCG)
- Knowledge of how stock is managed and displayed
- Awareness of what makes great customer service
Skills Needed
To do well in this job, you should have:
- Good planning and organizing abilities
- Strong communication skills
- Good customer focus
- Basic computer understanding
- Problem-solving skills
- Numeracy skills for working with money
Important Personal Qualities
Essential Qualities
- Ability to follow instructions and company rules
- Ability to meet customer expectations
- Ability to build relationships and connect with different people
Good-to-Have Qualities
- Ability to work well with others
- Ability to influence or persuade customers
- Ability to stay calm under pressure
- Good personal planning and time management
Minimum Requirements to Apply
Experience
Experience working with customers in retail or FMCG is not required but will make your application stronger.
Education
- Grade 12 is required
- Having at least 50% in Maths and English at Matric level is an advantage
Start Your Career With Clicks
Working as a Shop Assistant / Cashier at Clicks can be a great start for anyone who wants to build a long-term career in retail. The company offers training, exposure to a busy working environment, and the chance to grow into higher roles over time. If you enjoy helping people and want a job where every day is different, make sure to apply before the closing date.
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