Capitec Bank – ATM Assistants
Bank Better Championp
Location to be Placed: South Africa
Company Name: Capitec Bank Ltd
Purpose Statement
To welcome clients and coordinate the branch flow through queue functioning, providing excellent client service and assisting clients at the ATM and to complete transactions on any remote or self-service channels. In doing so, gain the knowledge, skills and experience required for service consulting .
Minimum Experience:
-No experience required but individual needs to hold a Grade 12 National Certificate
Ideal:
-Some client service experience within a retail/ financial/ banking environment
Conditions (Minimum)
-Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
Knowledge Minimum:
-Basic calculations
-How to engage with people
-Clarity and understanding of own aspirations, being ambitious and keen to learn.
Ideal:
Knowledge of bank branch environments
Knowledge of Capitec Bank products and business processes (internal)
Skills
-Communications Skills
-Computer Literacy (MS Word, MS Excel, MS Outlook)
Interpersonal & Relationship management Skills
Conditions of Employment
-Clear criminal and credit record
-Must have fingerprints which are detectable/recognisable on Capitec Bank’s internal electronic banking system
