Location: Lusikisiki, Eastern Cape, South Africa
Job Type: Permanent
Reference Number: CLK/LUSIKI
Salary: Market-related (approximately R8,000–R12,000 per month)
Join the Lusikisiki Insurance Office as a Branch Administration Clerk. Support our customer-centric team with administrative and client service excellence in a permanent role.
About Lusikisiki Insurance Office
The Lusikisiki Insurance Office, part of a reputable insurance company with over 100 years of history, is dedicated to delivering customer-centric services in the Eastern Cape. With a strong focus on employee development and rewarding performance, we provide a supportive environment for professionals to grow and contribute to our legacy of trust and excellence.
Job Purpose
As a Branch Administration Clerk at the Lusikisiki Insurance Office, you will provide essential administrative and customer service support to ensure smooth branch operations. This permanent role, with a market-related salary of approximately R8,000–R12,000 per month, involves managing reception, handling client inquiries, and performing office tasks to uphold our commitment to quality service.
Key Responsibilities
- Manage reception duties, greeting clients and directing inquiries professionally.
- Perform accurate typing and data input for records and correspondence.
- Maintain organized record-keeping systems for branch documentation.
- Operate the switchboard, routing calls efficiently and courteously.
- Provide client services, addressing inquiries and resolving issues promptly.
- Scan and manage documents to ensure accurate digital records.
- Handle petty cash transactions and maintain financial records.
- Execute general office duties, such as filing and scheduling, to support branch efficiency.
- Uphold the company’s values of customer focus, integrity, and teamwork.
Minimum Requirements
- Grade 12/Matric certificate.
- Proficiency in Microsoft Word and Excel.
- Strong communication skills in English (Xhosa or Afrikaans is an advantage).
Preferences
- 2 years of relevant office administration experience, preferably in insurance or financial services.
Skills and Attributes
- Excellent customer service and interpersonal skills.
- Strong organizational and multitasking abilities.
- Attention to detail in data entry and record-keeping.
- Ability to operate a switchboard and handle client inquiries professionally.
- Team-oriented mindset with a commitment to company values.
- Basic financial literacy for managing petty cash.
Why Join the Lusikisiki Insurance Office?
Join a century-old organization that values employee development and rewards excellence. As a Branch Administration Clerk in Lusikisiki, you’ll gain valuable experience in the insurance industry, work in a customer-focused environment, and contribute to a legacy of trust and service in the Eastern Cape.
Application Process
Submit your application by May 24, 2025, quoting reference number CLK/LUSIKI. Include your CV, certified copies of your Grade 12 certificate, and South African ID. If you do not hear back within 14 days, consider your application unsuccessful. Ensure all details are accurate, as false information may lead to disqualification.
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