Customer Service Clerk x108 at Post Bank
JOB TITLE : CUSTOMER SERVICES CLERKREPORTS TO : TEAM LEADERBUSINESS UNIT : POSTBANK OPERATIONSPOSITION STATUS : FIXED-TERM CONTRACT Purpose of the JobThe Customer Service Clerk (CSC) serves as Postbank’s in-store banking representative within partneredretailers.The CSC provides frontline assisted support to customers who require help initiating or completing banking transactions, bridging the gap between traditional in-branch experiences and digital/self-service channels (ATM Solutions, Mobile App, and USSD). This role ensures every assisted transaction aligns with Postbank’s governance, KYC/AML, and operationalstandards, while maintaining…