Airports Company South Africa(ACSA) Passenger Information Agent
Airports Company South Africa(ACSA)
About the job
Job Description
Key Performance Output
The successful candidate will be reporting to the Supervisor Passenger Services and will be responsible but not limited to the following.
Proactively identifying, resolving, and escalating customer’s needs as and when required.
Announcing flight information
Provide support to relevant stakeholder to ensure achievement of objectives.
Participate in customer care projects and initiatives as and when required.
Build, support and maintain healthy diverse internal and external relationships to ensure the achievement of organizational goals.
Capture information for trending purposes.
Identify and escalate any system related errors.
Escalate repeated Operational non-compliance team performance meets required standards
Technical Skills And Experience
The following skills & experience is required or equivalent of such is required:
National Senior Certificate (Grade 12) is essential.
1-3 years operational experience is recommended.
Competencies
Basic MS Office
Achiever
Diplomatic
Conflict Management
Planning and Organizing
Problem solving
Communication
Action orientated
Knowledge of Airport Operations
Application and Enquiries
Kindly apply online for this opportunity following the Oracle link below:
Career Portal (sharepoint.com)
Kindly apply online for this opportunity following the Oracle link below: Job Search – (taleo.net) .
By November 2025
Shortlisted candidates will be required to provide proof of their qualifications and must be eligible for Top Security Clearance within 3 months of appointment.
Positions will be filled in line with Airports Company South Africa values and Employment Equity Policy and Plan. Should you not hear from Airports Company South Africa
Should you not hear from us within 30 days of your application, consider your application unsuccessful.
To apply for this job please visit iaccgs.fa.ocs.oraclecloud.com
