Hey there, future superstars! Ready to jump into a career that’s all about connecting with people, learning new skills, and earning a qualification that opens doors? HomeChoice, one of South Africa’s biggest home-shopping companies, is opening applications for their 2025 Contact Centre Learnership Programme. This is your chance to gain hands-on experience, a nationally recognized qualification, and a paycheck while you learn. Here’s the scoop:
What’s This Learnership All About?
This 12-month programme is designed to set you up for success in the fast-paced world of customer service. You’ll split your time between classroom learning (about 30%) and practical, on-the-job training (about 70%) at HomeChoice’s vibrant contact centre in the Southern Suburbs of Cape Town. By the end, you’ll walk away with a National Certificate in Contact Centre Operations (NQF Level 4)—a qualification that’s respected across industries. Here’s what you’ll be doing:
- Helping Customers Shine: Answer calls, solve problems, and make every customer interaction a positive one.
- Mastering the Art of Communication: Learn how to handle inquiries, process orders, and provide top-notch service.
- Building Skills for Life: Gain practical experience in a real-world contact centre while learning the theory behind great customer service.
- Working in a Fun Environment: Enjoy a creative, agile workplace with perks like a café, lounge area, and a team that’s ready to support you.
Plus, you’ll earn a monthly stipend to cover expenses like travel and meals, so you can focus on learning without worrying about study fees.
What You Need to Apply
HomeChoice is looking for enthusiastic, driven candidates who are ready to dive in. To qualify, you’ll need:
- A Matric (Grade 12) certificate with passes in Mathematics or Maths Literacy and English (as a first or second language).
- To be a South African citizen, ideally between 18 and 35 years old, as this programme is aimed at tackling youth unemployment.
- A passion for customer service and a willingness to learn.
- No prior work experience? No problem! This learnership is designed to give you the skills and experience you need to kickstart your career.
Why Choose HomeChoice?
HomeChoice isn’t just about selling homeware and fashion—it’s about creating opportunities for young South Africans to grow. With a supportive work culture, modern facilities, and a focus on skills development, this learnership is your ticket to a rewarding career in customer service or beyond. The contact centre industry is booming, and this programme will give you a solid foundation to stand out in the job market.
How to Apply
Ready to take the leap? Applications are open now, and it’s super easy to get started. Head over to the HomeChoice careers website at homechoice.mcidirecthire.com to fill out the online application form. You’ll need to upload:
- Your CV.
- A copy of your Matric certificate.
- Your ID document.
- A signed agreement allowing HomeChoice to process your personal data for the application (don’t worry, they take your privacy seriously).
The search results didn’t mention a specific closing date for the 2025 programme, but learnerships like this can fill up fast, so don’t wait too long. Check the HomeChoice application page to confirm the deadline and make sure the opportunity is still open.
Why This Is Your Moment
This isn’t just a learnership—it’s a chance to gain a qualification, real-world experience, and the confidence to build a career you’re proud of. Whether you’re fresh out of school or looking to switch gears, HomeChoice’s Contact Centre Learnership is a fantastic way to get your foot in the door. Plus, who doesn
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