JUMBO RETAIL is Hiring! Cashier Position

JUMBO RETAIL is Hiring! Cashier Position

Job description

This is a summary of what the job involves to help you decide if you are a good fit.

We are looking for a Cashier to join our team! As a Cashier, your role involves delivering fast and friendly service, processing orders, handling payments, and performing additional tasks as required.

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What you’ll do

This is a list of tasks that you will be responsible for doing on your days at work.

• Welcome customers with a friendly smile
• Suggest items, specials, and promotions to customers
• Handle customer complaints, queries, and concerns, telling the manager about serious problems
• Give great customer service with a positive attitude
• Talk about store events and keep the checkout area clean and organized
• Communicate with supervisors and colleagues to ensure smooth operations
• Use the cash register or computer to ring up orders correctly
• Process different forms of payment, including cash, debit cards, and credit cards
• Balance the cash register, perform cash counts, and monitor cash levels
• Bag, box, or wrap products
• Follow company rules, ways of working, and store standards
• Receive, verify, and unpack new stock
• Process refunds and exchanges
• Open new customer accounts and collect required information
• Stock shelves, sort and reshelve returned items, and mark prices on items and shelves

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Requirements

This is a list of things you will need in order to be considered for this role

• Matric
• Experience: Cashier, Customer Service
• Within 20km from job
• Clear criminal record

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Application Process

This is a list of things you will need to do when completing your application to this job.

Assessments required for application

• Potential Work Performance Assessment Battery

Questions required for application

• In which area do you currently live? (Please be specific in providing the suburb, district or city)
• How do you handle customer complaints and concerns?
• Have you used a cash register or computer-based point of sale (POS) system before?
• If the register runs out of receipt paper, what should you do?
• Can you accurately ring up orders and handle different types of payments, like cash, debit cards, and credit cards?
• How do you prioritise tasks when the checkout area is busy?
• Have you previously worked in a customer-facing role?
• Which of these actions should you take if you notice a pricing error?