About TIH (Telesure Investment Holdings)
Telesure Investment Holdings (TIH) is one of South Africa’s prominent financial services groups, comprising a collection of established companies operating across the insurance and financial services industries. Its portfolio includes short-term and long-term insurance providers, health insurance solutions, and comparison platforms that assist consumers in making well-informed insurance and personal finance decisions. The group’s journey began on 1 June 1985 with the establishment of Auto & General Insurance, and it has since expanded into a diversified organisation representing several of South Africa’s most respected and widely recognised brands.

Focus remains at the core of TIH’s mission to help individuals, families, and businesses protect what matters most. Through its comprehensive range of insurance and financial solutions, the organisation supports customers in safeguarding their assets, securing their financial wellbeing, and achieving their long-term goals. Drive for innovation, operational excellence, and customer-centric service continues to shape TIH’s approach, reinforcing its position as a trusted leader in South Africa’s financial services sector.

About the TIH (Telesure Investment Holdings) Junior Process Analyst YES Learnership 2026
TIH (Telesure Investment Holdings) is seeking for applicants who want to obtain a YES Learnership programme to pursue a career as a Junior Process Analyst. The TIH (Telesure Investment Holdings) Junior Process Analyst YES Learnership requires candidates to provide operational support by assisting with day-to-day business activities, responding to customer or internal queries, and, where applicable, supporting sales-related processes.

Successful candidates should recognise situations that require guidance or escalation and refer complex matters to more experienced team members when necessary. Throughout the learnership, they will develop a thorough understanding of the organisation’s products, services, and operational systems.

You will be required to perform the duties below:

• Provide customers with basic information about products and services while answering general enquiries accurately and professionally
• Clarify customer requirements by engaging with them using a standard sales script to better understand their needs and preferences
• Resolve routine customer concerns by responding promptly to basic issues and enquiries
• Capture customer information accurately in the Customer Relationship Management (CRM) system at the point of purchase to support future sales, service, and follow-up activities
• Present product features and standard terms and conditions to customers, encouraging them to make informed purchasing decisions
• Deliver quality customer service by performing basic administrative duties, such as data entry, filing, and photocopying, while maintaining courteous and professional interactions with customers at all times.

For application purposes, please kindly take note of the TIH (Telesure Investment Holdings) Junior Process Analyst YES Learnership 2026’s Reference Number: JR105183.

Eligibility Criteria
Meet the eligibility requirements for the TIH (Telesure Investment Holdings) Junior Process Analyst YES Learnership before applying. If you qualify, submit your application as early as possible. Review the programme’s eligibility criteria carefully, as each requirement will be used to assess your suitability for the learnership opportunity.

The TIH (Telesure Investment Holdings) Junior Process Analyst YES Learnership Eligibility Criteria are as follows:

• Obtain a Grade 12 certificate or a SAQA-accredited equivalent qualification
• Complete a business-related degree, as it is an essential requirement
• Strengthen your application by holding a qualification in Statistics, Analytics, Web Development, or CMS training, which will be considered advantageous
• Demonstrate little to no work-based experience, with 0 to 3 months of experience being acceptable.

Application Instructions
Apply online: TIH (Telesure Investment Holdings) Junior Process Analyst YES Learnership 2026.

Please follow the application instructions below:

1. Access the application portal using Google Chrome to ensure the best performance and user experience
2. Complete the application form in full by providing accurate, current, and relevant information in every required field
3. Review all information carefully before submitting your application, as every submission will be thoroughly assessed by the selection committee. Incorrect or misleading information may lead to disqualification
4. Consent to the collection and processing of your personal information for registration and application purposes by submitting your application
5. Cooperate with all required verification processes to validate your application. Applicants who provide false, inaccurate, or fraudulent information will be disqualified
6. Submit your application only through the official online application portal. Applications submitted by hand delivery, fax, email, or any other method will not be considered.

Closing Date
Applications for the TIH (Telesure Investment Holdings) Junior Process Analyst YES Learnership must be submitted before the closing date on 10 August 2026.

Submit your application before the closing date, as late submissions will not be accepted or considered during the recruitment process.

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