Client Service Officer: Employer Services (X7 Posts) – Department of Employment and Labour
The Department of Employment and Labour is currently inviting applications for Client Service Officer: Employer Services (X7 Posts). This opportunity is ideal for candidates who have Grade 12 and are looking to start a career in government, as no prior experience is required.
Successful applicants will work within the Unemployment Insurance Fund (UIF) service environment, assisting employers and members of the public with UIF-related services and administrative duties.
The closing date for applications is 14 April 2026, and candidates who applied previously are encouraged to reapply as this is a re-advertisement.
Job Overview
Position: Client Service Officer: Employer Services (X7 Posts)
Department: Department of Employment and Labour
Salary: R269 499 per annum
Closing Date: 14 April 2026
Work Locations
All posts fall under the Labour Centre: Kariega, but successful candidates will be stationed at the following satellite offices:
- Joubertina Satellite Office – Ref: HR/4/4/9/16 (1 Post)
- Louterwater Satellite Office – Ref: HR/4/4/9/17 (1 Post)
- Misgund Satellite Office – Ref: HR/4/4/9/18 (1 Post)
- Hankey Satellite Office – Ref: HR/4/4/9/19 (1 Post)
- Patensie Satellite Office – Ref: HR/4/4/9/20 (1 Post)
- Jeffreys Bay Satellite Office – Ref: HR/4/4/9/21 (1 Post)
- Humansdorp Satellite Office – Ref: HR/4/4/9/22 (1 Post)
Minimum Requirements
To qualify for this government job opportunity, applicants must meet the following requirements:
- Grade 12 / Senior Certificate
- No prior work experience required
Knowledge Requirements
Candidates should have knowledge or basic understanding of the following legislation and policies:
- Unemployment Insurance Act
- Unemployment Insurance Contributions Act
- Public Finance Management Act (PFMA)
- Protection of Personal Information Act (POPIA)
- UIF policies, procedures, and regulations
- Treasury regulations
- Departmental guidelines and operational procedures
- Batho Pele Principles
- Vision, mission, and values of the UIF and Department
Required Skills
Applicants should demonstrate the following skills:
- Strong interpersonal skills
- Good telephone etiquette
- Interviewing and listening skills
- Computer literacy
- Excellent verbal and written communication
- Ability to interpret UIF legislation
- Conflict management
- Time management
- Customer service and relations
- Analytical thinking
- Ability to learn operational systems through on-the-job training
Key Duties and Responsibilities
The successful candidates will be responsible for:
- Providing screening services for UIF clients
- Processing applications for UIF benefits
- Registering payment continuation forms
- Performing various administrative duties
- Assisting employers and employees with UIF-related queries
- Ensuring compliance with departmental procedures and regulations
Enquiries
For more information about the position, applicants can contact:
Ms W. Koba
Telephone: 041 995 7047
How to Apply
Applications must be submitted to:
Deputy Director: Labour Centre Operations
15A Chase Street
Kariega
6230
Email applications to: Jobs-ECUHG@labour.gov.za
Important Application Note
This vacancy is a re-advertisement, meaning previous applicants are encouraged to apply again to be considered for the positions.
Why This Job Is a Great Opportunity
Working for the Department of Employment and Labour offers job stability, valuable government work experience, and the chance to contribute to essential services such as the Unemployment Insurance Fund that support workers across the country.
With no experience required, this role is ideal for matriculants and entry-level job seekers looking to build a career in the public sector.
