The Department of Employment and Labour is inviting applications for 49 Client Service Officer positions: Paymaster across multiple Labour Centres and Satellite Offices in the Eastern Cape. If you have a Grade 12 certificate and are looking to start a career in public service, this is a valuable opportunity to work within the Unemployment Insurance Fund (UIF) environment.

Client Service Officer Positions

• Salary: R269 499 per annum
• Closing date: 13 March 2026

Available Posts and Reference Numbers

Butterworth Labour Centre

• Butterworth (Centane Satellite Office) – Ref: HR4/4/5/01 (X1)
• Butterworth (Idutywa Satellite Office) – Ref: HR4/4/5/02 (X1)
• Butterworth (Nqamakwe Satellite Office) – Ref: HR4/4/5/03 (X1)
• Butterworth (Tsomo Satellite Office) – Ref: HR4/4/5/04 (X1)
• Butterworth (Willowvale Satellite Office) – Ref: HR4/4/5/05 (X1)

Cradock Labour Centre

• Cradock – Ref: HR4/4/5/06 (X1)
• Somerset East Satellite Office – Ref: HR4/4/5/07 (X1)

East London Labour Centre

• East London (EL IDZ Satellite Office) – Ref: HR4/4/5/08 (X1)

eMaxesibeni Labour Centre

• Matatiele – Ref: HR/4/4/5/09 (X1)
• Mount Frere – Ref: HR/4/4/5/10 (X1)
• Ntabankulu – Ref: HR/4/4/5/11 (X1)

Fort Beaufort Labour Centre

• Adelaide – Ref: HR/4/4/5/12 (X1)

Graaf-Reinet Labour Centre

• Graaf-Reinet – Ref: HR 4/4/5/14 (X1)
• Middelburg – Ref: HR/4/4/5/15 (X1)
• Willowmore – Ref: HR/4/4/5/16 (X1)

Kariega Labour Centre

• Joubertina – Ref: HR/4/4/5/17 (X1)
• Louterwater – Ref: HR/4/4/5/18 (X1)
• Misgund – Ref: HR/4/4/5/19 (X1)
• Hankey – Ref: HR/4/4/5/20 (X1)
• Patensie – Ref: HR/4/4/5/21 (X1)
• Jeffreys Bay – Ref: HR/4/4/5/22 (X1)
• Humansdorp – Ref: HR/4/4/5/23 (X1)

Komani Labour Centre

• Komani – Ref: HR 4/4/5/24 (X1)
• Cala – Ref: HR/4/4/5/25 (X1)
• Cofimvaba – Ref: HR/4/4/5/26 (X1)
• Lady Frere – Ref: HR/4/4/5/27 (X1)
• Whittlesea – Ref: HR/4/4/5/28 (X1)

Lusikisiki Labour Centre

• Bizana – Ref: HR/4/4/5/29 (X1)
• Flagstaff – Ref: HR/4/4/5/30 (X1)
• Port St Johns – Ref: HR/4/4/5/31 (X1)

Makhanda Labour Centre

• Makhanda – Ref: HR 4/4/5/32 (X1)
• Port Alfred – Ref: HR/4/4/5/33 (X1)

Maletswai Labour Centre

• Maletswai – Ref: HR 4/4/5/34 (X1)
• Barkly East – Ref: HR/4/4/5/35 (X1)
• Sterkspruit – Ref: HR/4/4/5/36 (X1)

Mdantsane Labour Centre

• Mdantsane – Ref: HR4/4/5/37 (X1)
• High Way – Ref: HR/4/4/5/38 (X1)
• Berlin – Ref: HR/4/4/5/39 (X1)

Mthatha Labour Centre

• Mthatha – Ref: HR4/4/5/60 (X1)
• Mqanduli – Ref: HR/4/4/5/40 (X2)
• Libode – Ref: HR/4/4/5/41 (X1)
• Ngqeleni – Ref: HR/4/4/5/42 (X1)

Nqanqarhu Labour Centre

• Elliot – Ref: HR/4/4/5/43 (X1)
• Mount Fletcher – Ref: HR/4/4/5/44 (X1)
• Tsolo – Ref: HR/4/4/5/45 (X1)
• Ugie – Ref: HR/4/4/5/46 (X1)

Qonce Labour Centre

• Sutterheim – Ref: HR/4/4/5/47 (X1)
• Peddie – Ref: HR/4/4/5/48 (X1)

Minimum Requirements

• Grade 12 / Senior Certificate
• No experience required

Knowledge Required

• Unemployment Insurance Act and Regulations
• Unemployment Insurance Contributions Act
• Public Finance Management Act (PFMA)
• Protection of Personal Information Act (POPIA)
• UIF Vision, Mission and Values
• Treasury Regulations
• Batho Pele Principles
• Departmental policies and procedures

Key Skills

• Interpersonal and customer service skills
• Telephone etiquette
• Interviewing skills
• Computer literacy
• Verbal and written communication
• Listening and interpretation skills
• Conflict management
• Time management
• Analytical skills
• Ability to interpret UIF legislation

Key Responsibilities

• Provide screening services to clients
• Process applications for UIF benefits
• Register payment continuation forms
• Perform administrative duties
• Support operational systems within the Labour Centre

Enquiries

Applicants may contact the following officials for more information:

• Ms N Getyeza: 047 491 0656
• Ms L Nongena: 039 254 7201
• Mr T Mgudane: 046 645 7700
• Ms N Mkonto: 048 881 3010
• Mr S Mshumpela: 049 892 2142
• Mr M Njamela: 043 702 7500
• Ms W Koba: 041 995 7047
• Mr L Mduduma: 043 761 3151
• Ms S Zaula: 047 501 5600
• Mr S Thambo: 045 807 5477
• Ms N Ntlokwana: 046 622 2104
• Ms N Mtwa: 039 253 1996
• Ms N Mvanyashe: 045 932 1077
• Mr R Mbali: 051 633 2633
• Mr Mbande: 043 718 8380

How to Apply

Applications must be submitted to the relevant Labour Centre Operations office. You may apply via post, hand delivery, or email.

Butterworth Labour Centre

Deputy Director: Labour Centre Operations
Private Bag X3081, Butterworth, 4960
Hand deliver: ERF 9369 Blyth & Robinson Streets, Butterworth, 4960
Email: Jobs-ECBTW@labour.gov.za

eMaXesibeni Labour Centre

Private Bag X530, eMaXesibeni, 4735
Hand deliver: 52 Church Street, eMaXesibeni, 4735
Email: JobsECMTA@labour.gov.za

Fort Beaufort Labour Centre

Private Bag X530, Fort Beaufort, 5720
Hand deliver: 528 Alice Road, Old Teba Building, Fort Beaufort
Email: Jobs-ECFOB@labour.gov.za

Cradock Labour Centre

PO Box 38, Cradock, 5880
Hand deliver: 73 Frere Street, Cradock
Email: JobsECCRD@labour.gov.za

Graaf-Reinet Labour Centre

PO Box 342, Graaf-Reinet, 6280
Hand deliver: 63 Church Street, Graaf-Reinet
Email: JobsECGRN@labour.gov.za

East London Labour Centre

IG Building, Ensuco House, Hill & Church Streets, East London, 5201
Hand deliver: Corner Oxford & Hill Street
Email: Jobs-ECELN@labour.gov.za

Kariega Labour Centre

15A Chase Street, Kariega, 6230
Email: Jobs-ECUHG@labour.gov.za

Mdantsane Labour Centre

Mzaule Street NU1, Mdantsane, 5219
Hand deliver: No 1 Mzaule Street, Mdantsane High Way
Email: Jobs-ECMDS@labour.gov.za

Mthatha Labour Centre

Manpower Building, Cnr Elliot & Madeira Streets, Mthatha
Hand deliver: ERF 106 Chatham Street
Email: Jobs-ECUTT@labour.gov.za

Komani Labour Centre

PO Box 5320, Komani, 5320
Hand deliver: 10 Robinson Road, Komani
Email: Jobs-ECQTN@labour.gov.za

Makhanda Labour Centre

PO Box X342, Makhanda, 6140
Hand deliver: 20 High Street, Makhanda
Email: JobsECGTN@labour.gov.za

Lusikisiki Labour Centre

Private Bag X1002, Lusikisiki, 4820
Hand deliver: Stanford & Jacaranda Streets, Lusikisiki
Email: JobsECLSS@labour.gov.za

Nqanqarhu Labour Centre

PO Box 397, Nqanqarhu, 5780
Hand deliver: 1 Royal Road, Nqanqarhu
Email: Jobs-ECMCR@labour.gov.za

Maletswai Labour Centre

PO Box X148, Maletswai, 9750
Hand deliver: 80b Somerset Street, Maletswai
Email: JobsECALN@labour.gov.za

Qonce Labour Centre

PO Box 260, Qonce, 5600
Hand deliver: 41 Arthur Street, Qonce
Email: Jobs-ECKWT@labour.gov.za

For Attention: Deputy Director: Labour Centre Operations

Why You Should Apply

This is an excellent opportunity to join the public service sector in the Eastern Cape and gain valuable experience in UIF administration and client service support. With 49 posts available, candidates across multiple towns have a strong chance of placement.

If you meet the minimum requirements, submit your application to the relevant Labour Centre before the closing date.

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