Apply for the Sunbet Contact Centre Learnership 2026 and gain accredited training, hands-on workplace experience, and a monthly stipend while building valuable customer service skills.
If you are passionate about customer service and want to gain real work experience while studying toward a recognised qualification, the Sunbet Contact Centre Learnership 2026 offers a powerful opportunity to start your journey. This programme blends classroom-based learning with practical workplace exposure in a professional and fast-paced corporate environment.
Learnership Overview
- Company: Sun International
- Division: Sunbet
- Job Reference: SI-740
- Industry: Gaming
- Job Type: Temporary
- Location: Sandton
- Positions Available: 10
Sunbet operates as the online sports betting division of Sun International. The division drives alternative gaming strategies and business growth, focusing on product performance, revenue expansion, operational governance, service standards, and strategic stakeholder partnerships.
This learnership places you at the centre of customer interaction while giving you structured training that prepares you for long-term career growth.
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Purpose of the Learnership
The programme is designed to develop strong call centre, customer engagement, and communication skills.
You will receive theoretical instruction and immediately apply that knowledge in a real workplace environment. This approach ensures that you do not just understand concepts but can confidently perform in a professional setting.
The experience will help you build confidence, discipline, and practical skills that are highly valued in many industries.
Key Responsibilities
During the learnership, you will be exposed to tasks that strengthen both your technical and interpersonal skills. These include:
- Engaging with customers in a professional manner.
- Handling customer queries and providing accurate information.
- Maintaining clear communication across different platforms.
- Applying customer service principles in real situations.
- Working within a structured and performance-driven environment.
Each responsibility is designed to build your competence and prepare you for permanent employment opportunities in the future.
Minimum Requirements
To qualify for this learnership, you must meet the following criteria:
- Grade 12 (Matric).
- South African citizenship.
- An updated CV.
- No previous participation in a learnership within the same qualification.
- Strong communication skills.
- A clear willingness to learn and grow.
- Relevant post-Matric qualifications, where applicable.
Meeting these requirements is essential for consideration.
Key Competencies
Successful candidates are expected to demonstrate:
- Strong listening and verbal communication skills.
- A customer-focused attitude.
- Basic computer literacy.
- Attention to detail.
- Adaptability and eagerness to learn.
- Professional conduct and reliability.
These competencies will help you perform effectively in a fast-moving contact centre environment.
What You Will Gain
The Sunbet Contact Centre Learnership offers meaningful benefits, including:
- Formal and accredited training.
- Hands-on workplace experience.
- A monthly stipend.
- Exposure to a dynamic and professional corporate environment.
By completing the programme, you will leave with both practical experience and a recognised qualification, which significantly improves your employability.
Employment Equity
Preference will be given to candidates from designated groups in line with the Employment Equity Act, No. 55 of 1998, SISA internal recruitment policy, and applicable employment equity plans.
POPIA Notice
By applying for this opportunity, you consent to the processing of your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA).
Reference checks will be conducted during the recruitment process. If you do not receive feedback within one month after the closing date, please consider your application unsuccessful.
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Frequently Asked Questions (FAQs)
1. What is the Sunbet Contact Centre Learnership about?
This learnership combines theoretical training with practical workplace exposure. It focuses on developing call centre skills, customer service techniques, and professional communication abilities.
2. Do I need previous work experience to apply?
No previous work experience is required. However, you must not have participated in a learnership within the same qualification before.
3. Is there a stipend provided?
Yes. Selected learners will receive a monthly stipend during the duration of the programme.
4. Where will the learnership take place?
The programme is based in Sandton and operates within a corporate contact centre environment.
5. What qualification do I need?
You must have Grade 12 (Matric). Any relevant post-Matric qualification may strengthen your application but is not mandatory.
6. What happens if I do not receive feedback?
If you do not receive feedback within one month after the closing date, you should consider your application unsuccessful.
7. Does this programme improve my employment prospects?
Yes. The combination of accredited training and real workplace experience strengthens your CV and increases your chances of securing future employment.
Conclusion
The Sunbet Contact Centre Learnership 2026 is more than just a short-term opportunity. It is a stepping stone into the professional world. With structured training, practical exposure, and a monthly stipend, this programme helps you build confidence and real skills in a supportive corporate environment.
If you meet the requirements and are ready to commit to learning and growth, this opportunity could mark the beginning of a rewarding career path.
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