Talent Pool: Admin Assistant
Momentum
Closing Date
2026/02/16
Reference Number
MMH251128-25
Job Title
Talent Pool: Admin Assistant
Position Type
Permanent
Cluster
Momentum Health
Remote Opportunity
None of the time
Location – Country
South Africa
Location – Province
Gauteng
Location – Town / City
Sandton
Introduction
Through our client-facing brands Momentum Group, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members.
Role Purpose
To provide an effective and efficient administrative and operational assistant function to support the division and manager.
Requirements
Matric
1 -2 years Call Centre experience is essential
Knowledge of health-related products and systems is essential
Experience with Bonitas Medical Aid is advantageous
Be able to handle escalated enquiries from different areas of the business
Loading of authorizations
Experience in Word, Excel, PowerPoint and Outlook
Duties & Responsibilities
Pro-actively screen incoming calls, correspondence and respond independently where possible
Assist with call centre schedule adherence and productivity management
Collaborate in supporting two-way communication between various internal and external stakeholders
Loading of authorizations
Perform an efficient and accurate administrative function
Deliver and/ or collect documentation or persons, according to instructions
Provide an efficient and accurate message taking function
Identify and escalate priority issues
Support with the managing ofcalendars and effectively schedule appointments
Deal promptly with client requests in a competent, efficient and professional manner
Drive and support effective teamwork within the department
Engage in appropriate training interventions to promote own professional development
Ensure to demonstrate the company’s values on a daily basis
Participation in the planning and logistics of events / project relating to the department
Assist with general administration functions relation to the broader operations
Competencies
Understands how the business operates, what the key issues and risks are that drives business success; and how they impact on the commercial viability of potential ventures and the profitability of the Group.
Anticipates, meets and exceeds client’s needs by creating longlasting relationships that support the client value proposition, supports their financial wellness and ensures client centricity.
Drive a sense of urgency, focus, accountability, agility and execution to deliver business results.
Actively leads change, does what is right for the business and drives continuous improvement through innovation.
Creates and maintains an open, positive working environment by generating commitment, building trust, a shared sense of purpose, empowerment in others and encouraging them to contribute to the best of their ability.
Prioritises the business interests of MMI and invests in the success of the group by aligning effort across divisions.
Persuades, convinces, influences and inspires others, both within MMI and externally to win support, loyalty and gain commitment to the purpose of MMI.
Manages self and relationships with others effectively, deals with ambiguity, uncertainty and pressure, and provides perspective in difficult situations.
Is sensitive to individual and cultural differences and demonstrates humility and an openness to engage people from diverse backgrounds and cultures to the mutual benefit of all parties concerned.
Takes responsibility for own development; and actively mentors, coaches and develops talent in others.
Builds leadership bench strength for MMI by providing opportunities and experiences to develop skills, competencies and business knowledge.
To apply for this job please visit momentumgroupltd.erecruit.co.
