CYA Global General Workers / Merchandisers Vacancies
CYA Global invites suitably qualified applicants to apply for their General Worker / Merchandiser Vacancies. The closing date for applications is not stated, so applicants are encouraged to apply as soon as possible before positions are filled.
If you’ve been searching for a retail job where you can work with stock, pack shelves, assist customers, and be part of a busy store environment, then this opportunity could be perfect for you. CYA Global is hiring for their retail store based at China Mall, Johannesburg, and they are looking for hardworking, reliable people who can move fast, work smart, and keep the store looking perfect.
This is not a job for someone who is lazy or slow. Retail moves quickly, especially in a big mall. You must be ready to work on your feet, handle customers, and support the store team from morning until closing time.
About CYA Global (What This Store Sells)
CYA Global is a retail department store that sells a wide range of products. This means you won’t be working with one type of product only — you’ll work across many categories.
Some of the items stocked include:
- Homeware
- Home décor
- Party accessories
- Office and stationery
- Toys
- Sports accessories
- Pet accessories
- Health and beauty products
This makes the job more interesting because there is always different stock coming in and different shelves to manage.
Job Title: General Worker / Merchandiser
CYA Global has an opportunity for a General Worker / Merchandiser at their store in China Mall, Johannesburg.
Job Location:
📍 China Mall, Johannesburg
Reporting To:
Supervisor / Store Manager
Salary:
✅ R28,79 per hour
This is a good hourly rate for a general worker role, especially for someone with retail and merchandising experience.
What You’ll Be Doing (Duties & Responsibilities)
This job combines store support, stock work and customer service. You won’t be doing one thing only — you will be helping with different tasks throughout the day.
1) Offloading Stock
One of your main tasks is offloading stock when deliveries arrive.
This includes:
- carrying stock safely
- checking deliveries
- moving items into storage areas
- supporting the team during busy delivery times
You must be physically fit and able to handle heavy boxes sometimes.
2) Packing Stock and Merchandising Shelves
Your second big responsibility is packing shelves and doing merchandising.
This includes:
- stocking shelves neatly
- making sure products are displayed properly
- organising products by category
- improving shelf appearance so the store looks professional
Merchandising is very important because it helps the store sell more products and improves customer experience.
3) Assisting Customers on the Floor
Even though this job includes stock work, you will also deal with customers.
You will:
- help customers find products
- guide them in the store
- answer questions
- assist where needed
Customer service is a big focus in retail. Customers must feel supported, especially in a store that sells many different items.
4) Keeping the Store Clean, Neat and Tidy
Retail stores must look clean every day.
Your tasks include:
- keeping aisles clear
- making sure shelves are neat
- cleaning working areas when required
- maintaining an organised store look
A clean store attracts customers and builds trust.
5) Barcoding and Pricing Stock
You may also be responsible for:
- barcoding products
- pricing stock correctly
- ensuring labels match products
- fixing wrong pricing where needed
Pricing errors can cause problems at tills, so attention to detail is important.
Desired Experience and Qualifications
CYA Global wants someone with strong retail background, not a complete beginner.
Required Experience
You need:
- Retail experience (must have)
- Customer service experience (3–4 years)
Merchandising Experience
You must have:
- 2–3 years merchandising experience
This is important because the role involves stocking, shelf layout, and maintaining product displays.
Skills and Personal Requirements
To qualify and succeed, you should have:
✅ Good Communication Skills
You must be able to talk clearly and professionally to customers and colleagues.
✅ Customer-Oriented Attitude
You should enjoy helping people and solving customer problems.
✅ Clear Criminal Record
This is compulsory for trust and safety.
✅ Ability to Work Weekends and Public Holidays
Retail stores are busiest on weekends, so you must be flexible.
✅ Reliable Transport
China Mall is busy and working hours can change. You must be able to travel reliably to work and return home safely.
✅ Teamwork
You must be able to work as part of a team and take instructions from supervisors.
Who This Job Is Perfect For
This job is ideal for:
- experienced general workers in retail
- merchandisers with shelf packing experience
- store assistants who enjoy working with stock
- people who can work long hours on their feet
- candidates who want stable retail work in Johannesburg
If you’ve worked at stores such as clothing stores, hardware stores, homeware stores, or department stores, you likely already have the right experience.
Salary and Remuneration
✅ R28,79 per hour
If you work full shifts, this hourly rate can add up nicely in a month. This makes it a strong opportunity compared to many other general worker roles.
How to Apply
CYA Global has stated:
✅ Apply online
To apply successfully:
- update your CV
- highlight retail experience
- highlight merchandising experience
- highlight customer service skills
- ensure your CV includes contact details
When applying online, make sure you complete all sections properly because incomplete applications are often rejected.
