HomeChoice Job as Admin Associate 2026: Providing an Associate Position for Grade 12/Matric Qualification Holders
About HomeChoice
HomeChoice is a fast-growing and highly diversified group of digital consumer service providers, recognised for its innovative methods of engaging customers and its strong focus on operational excellence. The organisation is firmly committed to fostering a workplace where employees feel connected to their roles and are empowered to make informed decisions that drive meaningful results. By placing a strong emphasis on employee satisfaction, trust, and autonomy, HomeChoice continues to strengthen its reputation as an employer of choice within the industry.
Supported by a skilled workforce of more than 1,600 employees across multiple locations, HomeChoice remains dedicated to delivering outstanding customer experiences. The company’s head office is located in the Western Cape, South Africa, with distribution centres strategically positioned in the Western Cape, Gauteng, and Mauritius. Recognising that its people are central to its continued success, HomeChoice actively invests in a positive and inclusive workplace culture that promotes recognition, motivation, continuous learning, and long-term career development.
About the HomeChoice Job as Admin Associate 2026
HomeChoice is looking for applicants who need a proper, associate position working in the Retail industry as a qualified and hardworking Admin Associate. The HomeChoice Admin Associate role is responsible for overseeing daily administrative functions while efficiently managing customer enquiries. The position involves processing purchases, refunds, and credit transactions, as well as supporting effective stockroom operations. By maintaining accurate records and ensuring smooth, error-free transactions, the Admin Associate plays a key role in supporting showroom performance, improving the overall customer experience, and contributing to sustained sales growth.
You will be required to perform the duties below:
- Improve customer engagement by delivering a welcoming and positive service experience that fosters long-term relationships and addresses customer needs effectively
- Apply strong process knowledge to provide customers with accurate information, advice, and support
- Support the full customer journey by assisting with account creation, order placement, and ensuring a smooth experience from beginning to completion
- Carry out daily stock control activities to maintain appropriate inventory levels and support efficient store operations
- Track catalogue stock availability to ensure inventory records are accurate and aligned with current product ranges
- Process returned goods efficiently while ensuring all store documentation and procedures remain current and compliant
- Handle daily administrative tasks, recordkeeping, and reporting to ensure operational targets are monitored and achieved
- Manage store visual displays and uphold high housekeeping standards to maintain an attractive, organised, and brand-compliant environment
- Ensure consistent housekeeping throughout the store to create a clean, safe, and orderly space for customers and employees
- Provide support with sales-related activities on an ad hoc basis, including in-store sales and participation in promotional activations within nearby areas
General Responsibilties as Admin Associate
- Provide day-to-day administrative support to ensure smooth office operations
- Capture, update, and maintain accurate records, databases, and filing systems
- Prepare, review, and process documents, reports, and correspondence
- Handle incoming and outgoing communication, including emails, calls, and queries
- Schedule meetings, appointments, and maintain calendars where required
- Assist with data entry, record verification, and basic reporting
- Ensure compliance with company policies, procedures, and administrative standards
- Support internal teams with coordination, documentation, and follow-up tasks
- Maintain confidentiality of sensitive information and documents
- Monitor office supplies and place orders when necessary
- Assist with onboarding documentation and general HR-related administration
- Track deadlines and ensure tasks are completed accurately and on time
- Identify and escalate discrepancies, issues, or risks when necessary
- Deliver a professional and customer-focused service at all times
Eligibility Criteria
Before beginning your application, carefully review the eligibility requirements for the HomeChoice Admin Associate position. These requirements play a vital role in determining whether you qualify and are suitable for consideration. If you are uncertain about your eligibility, consult the detailed list of prerequisites outlined below for guidance. To maximise your chances of being shortlisted, ensure that you meet all the specified criteria, as they form the essential basis of the selection and application process.
The HomeChoice Job as Admin Associate Eligibility Criteria are as follows:
- Hold a Grade 12/Matric qualification or an NQF Level 3 or 4 certificate
- Demonstrate at least one year of experience working in a retail store environment
- Show a minimum of one year of administrative work experience
- Confirm that you are not currently debarred or declared not fit and proper in terms of the FAIS Act
- Bring energy and a positive attitude that fuels enthusiasm in everything you do
- Apply persuasive skills to guide and influence others toward achieving shared goals
- Work effectively both independently and as part of a team
- Communicate clearly and confidently with people at all levels
- Exhibit strong analytical skills with close attention to detail
- Demonstrate resilience and adaptability while thriving in changing environments
- Delight customers by consistently exceeding their expectations
- Empathise with customers by seeing situations from their perspective
- Fulfil commitments by delivering on every promise made
- Provide insight-driven solutions that meet customer needs
- Treat the business as your own by acting responsibly and proactively
- Take full accountability for your actions and outcomes
- Explore opportunities by remaining curious, creative, and innovative
- Ensure tasks are completed correctly and within the required timeframes
- Collaborate effectively by playing an active role within the team
- Offer help willingly to colleagues and customers
- Promote inclusion by respecting and valuing diversity
- Embrace enjoyment by finding fun and positivity in your work
Application Instructions
Apply online: HomeChoice Job as Admin Associate 2026.
Please follow the application instructions below:
- Access the application website using Google Chrome to ensure optimal performance
- If you are using an Android device, open the website in Google Chrome without downloading any additional applications
- Provide accurate and current personal details that reflect your present situation
- Upload the required documents:
- Attach a recent and updated CV
- Submit a certified copy of your ID issued within the past three months
- Submit a certified copy of your Matric Certificate issued within the past three months
- Use your smartphone to complete the application if a computer is unavailable
- Carefully review your application to confirm that all information is correct, complete, and truthful, and avoid submitting any false details
- Acknowledge that by submitting your application, you grant the selection committee permission to use your personal information for evaluation and registration purposes
- Submit your application exclusively through the official website, and do not use hand delivery, fax, or any alternative submission methods
Closing Date
Applications for the HomeChoice Job as Admin Associate must be submitted before the closing date on 31 January 2026.
The selection committee strictly does not accept late applications. Any applications received after the closing date will not be considered or acknowledged during the registration period.
Applicants are encouraged to submit their applications as early as possible to allow sufficient time to review and assess their submissions thoroughly. Please ensure that all application materials are prepared and submitted at your earliest convenience.
