Sun International invites suitably qualified applicants to apply for their Cashier vacancies. This is a permanent job opportunity for individuals who want to build a career in the gaming and customer service industry. If you enjoy helping customers, are confident working with money, and want a professional job in a fast-paced environment, this position could be a great fit.
About Sun International
Sun International is one of South Africa’s most well-known and respected gaming, hotel, and casino groups. The company has a long history of delivering world-class customer experiences, professional service, and exciting entertainment environments. Their casino operations employ teams of dedicated cashiers, customer service professionals, and gaming experts who ensure guests enjoy safe, efficient and enjoyable gaming experiences.
Working at Sun International means being part of a large professional organisation where performance, integrity, customer care and responsibility are important. Employees are given opportunities to learn, grow, and build meaningful careers. The Cashier position is a great entry into the gaming industry, especially for people with strong customer service talent.
Role Purpose
The Cashier is responsible for providing front-line customer service to guests and ensuring that cash transactions run smoothly and securely. The role includes handling cash exchanges, processing payments, issuing vouchers or chips, recording transactions accurately, and maintaining professional standards according to gaming rules and company procedures.
Successful applicants will also play a key role in ensuring that the casino’s financial operations remain accurate, secure and well-managed at all times.
Key Responsibilities
Ensuring a Prepared and Ready Work Area
Before beginning the shift, the cashier must:
- Check that the workstation is neat and fully operational
- Make sure all equipment is functioning correctly
- Report any faults or issues immediately
- Maintain the cleanliness and readiness of the station at all times
A well-prepared work area ensures that service begins smoothly and without delays.
Guest Interaction and Customer Service
A big part of this job involves connecting with guests and providing excellent service. Cashiers must:
- Greet guests warmly with a smile
- Treat every customer with respect
- Answer questions and explain available facilities or promotions
- Offer helpful service solutions
- Handle customer concerns professionally
- Escalate complaints when necessary
In a casino setting, the customer experience is extremely important. A friendly cashier helps maintain a positive atmosphere that keeps guests returning.
Handling Financial Transactions
This role requires a high level of focus and accuracy, as cashiers must:
- Manage exchanges involving cash, chips, vouchers and smart cards
- Pay out winnings correctly and promptly
- Complete reconciliations, including treasury and chip balancing
- Perform accurate transaction entries in gaming systems
- Conduct cash-ups and balance floats at the end of the shift
- Transport cash securely as required
- Report transaction documents so that audits can be completed correctly
Cashiers must also be alert and able to identify suspicious transactions or possible fraudulent activities. Every transaction must be processed professionally and accurately to protect both the guest and the organisation.
Minimum Requirements
Qualifications
- Grade 12 / Matric or an equivalent qualification
Experience
Applicants with the following will have an advantage:
- Previous experience as a cashier or customer service agent
- Experience in a gaming or casino environment
- Successful completion of Cashier Training School requirements
Skills and Personal Qualities
To succeed in this position, candidates should have:
- Strong English communication skills
- Good listening and information-gathering abilities
- Attention to detail and accuracy
- A calm and confident personality
- The ability to stay composed under pressure
- Strong honesty and responsibility in handling cash
- A neat and presentable appearance
- Solid numerical skills
- Ability to detect fraudulent currency
- Basic computer skills
Company Considerations
Sun International will make hiring decisions at its own discretion. Factors such as employment equity goals and internal policies may influence the final selection. If applicants do not receive feedback within one month of the vacancy closing date, they should consider their applications unsuccessful.
Candidates must also agree to Sun International processing their personal information in line with the Protection of Personal Information Act.
Why This Role Matters for Job Seekers
A cashier role at Sun International is more than a job. It provides:
- Experience in a professional gaming environment
- Strong customer service and financial handling skills
- Growth opportunities for ambitious individuals
- A stable permanent position with a respected industry employer
This position suits those who want a career where professionalism, responsibility and excellent service are valued every day.
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