American Swiss invites suitably qualified applicants to apply for the Sales Associate (40hr) vacancies. The closing date for applications is 24 November 2025. This is an amazing opportunity for anyone who loves jewellery, enjoys helping customers, and wants to grow their career in retail. If you have a passion for style, attention to detail, and a drive to succeed, this position could be perfect for you.
Working at American Swiss
American Swiss is part of TFG Jewellery, one of South Africa’s leading retail groups, which also includes Sterns and Galaxy & Co. The company is known for high-quality jewellery, accessories, and a vibrant shopping experience. Working here means being part of a brand that helps people shine with confidence and style every day. This role is perfect for energetic, friendly individuals who enjoy interacting with customers and want to learn about jewellery sales.
The position is permanent, offering 40 hours per week. American Swiss is seeking motivated, high-energy team members who can represent the brand professionally and make each customer feel valued.
What You Will Do in This Role
As a Sales Associate, your main goal is to deliver an excellent shopping experience while helping the store meet its sales targets. Here are your key responsibilities:
Be a Brand Ambassador
- Welcome customers warmly and create a positive shopping experience
- Showcase the jewellery range and explain products clearly
- Answer customer questions and provide helpful guidance
- Represent the brand with professionalism and care
Deliver Outstanding Customer Service
- Understand customer needs and recommend the best solutions
- Help customers choose jewellery that fits their style and preferences
- Build trust and strong relationships with clients
- Ensure every customer leaves the store satisfied and happy
Support Sales and Store Performance
- Track your sales performance and work towards personal and store targets
- Look for opportunities to make extra sales
- Keep up with new jewellery trends, promotions, and product launches
- Assist with restocking shelves and keeping displays attractive
Maintain a Professional Store Environment
- Organise the sales floor and displays to look inviting and neat
- Keep the store clean and tidy at all times
- Handle jewellery carefully and ensure stock is secure
- Follow company procedures for health, safety, and store compliance
Skills and Qualities That Will Help You Succeed
To apply, you need a Grade 12 (Matric) certificate. Beyond that, American Swiss looks for candidates who:
- Are passionate about helping people and delivering excellent service
- Have good communication skills, both spoken and written
- Can work independently and take initiative
- Are target-driven and focused on results
- Can multitask in a busy retail environment
- Pay attention to detail and maintain high standards
- Build strong relationships with customers and colleagues
These skills help ensure that you provide the best shopping experience and contribute to the store’s success.
Behaviours That Make a Difference
American Swiss values employees who:
- Follow standards and maintain quality in all work
- Constantly look for ways to improve
- Make smart, timely decisions
- Stay motivated and persistent under pressure
- Always meet customer expectations
- Plan and organise tasks effectively
- Network and relate well with colleagues and clients
These behaviours support a smooth, professional, and customer-focused work environment.
Why Work for American Swiss?
TFG Jewellery provides a workplace that encourages growth, learning, and creativity. Joining American Swiss means you will:
- Learn from experienced managers and mentors
- Gain hands-on experience in retail and jewellery sales
- Be part of a supportive and inclusive work culture
- Have opportunities for career advancement within TFG
American Swiss has a long-standing reputation for quality and style. Working here is not just a job; it is a chance to build a career in retail, gain valuable skills, and be part of a team that helps customers feel special every day.
About the Brand
American Swiss, together with Sterns and Galaxy & Co, has been a trusted name in jewellery for years. The brand offers a wide range of products, including rings, necklaces, bracelets, watches, and fashion accessories. Customers visit American Swiss to find pieces that make them feel confident and stylish. Joining the team means being part of a brand that combines elegance, quality, and customer care.
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