Job Vacancy: Call Centre Sales Agent

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Job Vacancy: Call Centre Sales Agent

Company: GroCorp (The Unlimited Group)
Location: Durban, KwaZulu-Natal
Job Type: Permanent | Full-Time
Industry: Telecommunications | Financial Services
Application Deadline: 31 October 2025

Join a Fast-Growing Team in the Heart of Durban

Are you ready to take the next step in your sales career? Do you thrive in a dynamic, fast-paced environment where your drive and determination are rewarded? If yes, then this opportunity could be the perfect fit for you.

GroCorp, part of The Unlimited Group — a trusted and registered Financial Services Provider — is currently looking for motivated and energetic individuals to join our growing call centre team as Call Centre Sales Agents. Located in the western suburbs of Durban, we provide a positive work environment, unlimited earning potential, and real growth opportunities.

This role is ideal for someone who is passionate about customer service, persuasive in communication, and goal-oriented in performance.

About GroCorp and The Unlimited Group

The Unlimited Group has been changing lives since 1994 by providing meaningful solutions in the telecommunications and financial services sectors. At GroCorp, our team culture is built on collaboration, performance, and personal development. We believe in creating opportunities for our people and empowering them to reach new levels of success — professionally and financially.

What You Will Do – Key Responsibilities

As a Call Centre Sales Agent, you will be the frontline representative of our services, speaking directly with new and existing customers. Your role will involve:

Conducting outbound and inbound sales calls to prospective and current clients.
Promoting and explaining our product and service offerings in a clear and persuasive manner.
Meeting and exceeding daily, weekly, and monthly sales targets set by team leadership.
Using lead lists and sales scripts effectively while also adapting your approach based on customer responses.
Handling objections confidently and using negotiation skills to close sales.
Keeping detailed and accurate records of all calls, sales, lead status, and customer interactions.
Collaborating with your teammates to achieve team objectives and maintain a healthy competitive spirit.
Attending scheduled training sessions, coaching workshops, and feedback meetings to continuously improve.
Ensuring all calls and interactions meet company policies and regulatory compliance standards, especially those set by the Financial Sector Conduct Authority (FSCA).

Required Skills and Qualifications

To be successful in this role, you must meet the following criteria:

Minimum 1 year of call centre or direct sales experience (telecommunications or financial services preferred).
Matric (NQF Level 4) or equivalent qualification is required.
Excellent communication skills — you must speak fluent English and communicate clearly, confidently, and persuasively.
Must be target-driven with the ability to work in a performance-based, high-energy environment.
Strong interpersonal skills and the ability to build rapport quickly.
Reliable transport to and from work and a commitment to punctuality.
Must be resilient under pressure, adaptable, and self-motivated.
Basic computer literacy and familiarity with CRM systems is a plus.

Why Join GroCorp? – What We Offer

We don’t just offer jobs — we offer careers that grow with you. When you join GroCorp, you gain access to:

Uncapped commission – the more you sell, the more you earn. There is no limit to your potential income.
Performance-based bonuses and incentives – including attendance bonuses, team challenges, and cash rewards.
Structured training programs that help you build the skills you need to succeed and advance.
A vibrant, friendly, and supportive team environment that values your contribution.
Real career development opportunities – we promote from within and reward leadership and consistency.
Job security within a stable and reputable business.

This is more than just a call centre job — it’s a place where you can learn, grow, and thrive with the backing of one of South Africa’s leading financial service providers.

How to Apply

If you’re ready to bring energy, ambition, and professionalism to your next role, we want to hear from you.

Please ensure your CV is up to date, includes relevant contact information, and highlights your previous sales or customer service experience. Shortlisted candidates will be contacted for the next phase of the hiring process Location: Western Suburbs, Durban

Equal Opportunity Employer

GroCorp is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on merit, qualifications, and business needs.