Receptionist Vacancies (Various Locations)

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About the Opportunity

Dis-Chem Pharmacies, at Village Square in Durbanville, is seeking a Clinic Receptionist to join their team. This role is focused on assisting patients both in person and over the phone, coordinating appointments, and managing records to support the clinic’s smooth operation and quality patient care.

Minimum Requirements

Grade 12 / Matric (essential)
Must be a South African citizen
Clear criminal and credit record (MIE verification)
Dedicated workstation – position requires sitting at a desk for most of the day
Valid driver’s license and/or own reliable transport

Key Responsibilities

As part of the clinic reception team, successful candidates will:

Register patients according to clinic standards.
Assist patients with completing medical forms, including medical aid information.
Manage and maintain clinic stationery, equipment, and medication.
Open new patient files and ensure information is accurate.
Process medical aid payments and authorisations.
Schedule and move patients through appointments as planned.
Obtain and manage medical reports when required.
Maintain a clean and private reception area.
Answer incoming calls professionally, using correct telephone etiquette.
Provide accurate information to callers and confirm messages for accuracy.
Transfer calls and messages to the correct staff promptly.
Assist walk-in patients, visitors, and delivery personnel.
Handle patient queries, feedback, and emergency support when needed.