- Company Name: Ok Furniture
- Job Title: Granting Clerk
- Reference Number: SHO250811-2
- Job Type: Contract / Fixed Term
- Location: Edenvale, Gauteng, South Africa
- Closing Date: 20 August 2025
- Job Category: Other
Ok Furniture Granting Clerk Vacancy
Ok Furniture is inviting South African jobseekers with Grade 12 or equivalent Qualifications to apply for their Granting Clerk Vacancy in Edenvale.
Duties:
- Managing a high volume of inbound and outbound calls in a timely manner.
- Identifying and flagging possible fraudulent telephone numbers and data.
- Following established communication scripts and protocols.
- Clarifying customer information, researching issues, and providing solutions.
- Building sustainable customer relationships by going the extra mile.
- Maintaining accurate and detailed records of all conversations.
- Meeting both qualitative and quantitative team targets.
Qualifications: Matric
Experience:
- Previous experience in a customer support role, preferably in a call centre environment.
- Proven track record of over-achieving quota and meeting customer satisfaction targets.
- Excellent phone and verbal communication skills, with active listening and empathy.
- Familiarity with UCS systems and practices (or willingness to learn).
- Strong multitasking, prioritization, and time management skills.
Apply for Ok Furniture Granting Clerk Vacancy
